field_service
Version
v0.1.0
Layered on
FSM Pack
Production path
Twilio → Retell AI → Runory → Work Order / Appointment / Follow-up
Composable business packs
Install complete business capabilities as Packs.
Packs bundle modules, objects, views, navigation, and permissions into one governed delivery unit. Start with a recommended pack and extend safely.
Live production integration
New Pack
Voice Intake POC Pack
An optional Retell voice-intake slice layered on the Field Service Management Pack, turning real calls directly into customers, work orders, appointments, and follow-up.
Available now
Start with these recommended packs.
Recommended
CRM Lite Pack
Category: CRM
Manages companies, contacts, deals, and tasks.
Includes
Companies, Contacts, Deals, Tasks
Recommended
Field Service Management Pack
Category: Field Service
Work orders, technicians, service sites, and assets.
Includes
Work Orders, Technicians, Service Sites, Assets
Available
Additional packs you can install on demand.
After-sales Service Pack
Category: After Sales
Repair requests, returns, and warranty management.
Includes
Repair Requests, Returns, Warranties
Customer Service Pack
Category: Customer Service
Tickets, SLA, and knowledge base management.
Includes
Tickets, SLA, Knowledge Base
Marketing Capture Pack
Category: Marketing
Landing pages, forms, and submission management.
Includes
Landing Pages, Forms, Submissions
Sales Quote Pack
Category: Sales
Products/services, price book, and quote management.
Includes
Products, Price Book, Quotes
Exploratory
An early direction being explored.
AI Visibility / GEO Seed Pack
Category: AI Visibility
Entity profiles, citation sources, and answer block management.
Includes
Entity Profiles, Citation Sources, Answer Blocks
Planned / Roadmap
Future packs are being evaluated. The catalog will grow as Runory evolves.
Future packs are being evaluated. The catalog will grow as Runory evolves.