Lead and hotline intake
Phone, web, channel, and manual requests become structured leads with customer, site, urgency, and source context.
Waterproofing & Repair
Run the complete journey from customer request to completed repair and after-sales.
Runory unifies lead intake, inspection, quoting, project execution, evidence, settlement, warranty, and after-sales in one governed operating system.
Operating loop
Inspection and diagnosis
Consultants schedule site visits, record findings, capture photos, and structure the proposed repair scope.
Quote and approval
Manage pricing, negotiation, approvals, contracts, deposits, and the transition from sales to delivery.
Project execution
Coordinate supervisors, craftsmen, milestones, evidence, changes, quality checks, and customer communication.
Settlement and after-sales
Track completion, acceptance, settlement, warranties, callbacks, and repair decisions in the same history.
Sales and delivery stay connected
Lead, inspection, quote, contract, project, payment, and after-sales remain part of one operating record.
Evidence-based execution
Photos, inspection records, change evidence, acceptance, and warranty context remain attached to the work.
Governed Agent operation
External Agents can assist with follow-up, scheduling, checks, and updates while permissions and audit remain enforced.
Typical roles
One workflow across sales, project delivery, and after-sales.
400 hotline
Service provider
Clerk
Consultant
Site supervisor
Craftsmen
Operations and finance
After-sales
Focused pilot
Start with lead-to-inspection or inspection-to-quote.
Select one measurable operating loop, one team, and the minimum integrations needed to validate conversion, response discipline, and delivery visibility.